Putting customers at the heart of what we do

18.10.21

It may sound obvious but without our wonderful staff and loyal customer base, ORB would not be where it is today. When we created the company back in 2018, we always knew working with customers who shared the same ethos as us and developing those partnerships into long lasting relationships was going to be key to our success. As our team has grown, we are so proud of all our staff at ORB who continue to put our clients right at the centre of what they do every single day, something we have never lost sight of.

So, to receive the following feedback from one of our clients – a manufacturer in the automotive industry - to say we are doing just that definitely makes all the hard work worthwhile… and we just couldn’t wait to share it!

“We have been working with other recruitment agencies since our site opened but we have never encountered such professional and fast working people as that staff at ORB Recruitment.

It’s only fair that I write a few appraisal words about Angelika and Beth who we have worked closely with and are always available for any queries we have.

They are continually trying to fulfil our requirement for staff in such a short period of time, even in a world where finding the right people seems almost impossible - they are sending us CVs within 48 hours and filtering through candidates so well that we could hire who you put forward without even interviewing them.

Angelika and Beth have amazing customer focus and continuous improvement which is what I believe is making a massive difference. They never fail and always deliver on their promise.

Conventional wisdom says that’s there’s no such thing as a perfect recruitment agency but yours is proving this saying wrong.

I felt that we have received so much care and hard work from your team that it’s only right to pass on my praise and thanks so well done to you all and I’m certain from this point it will only get better.”

*image Attributed to Alpha Stock Images - http://alphastockimages.com/ Original Author: Nick Youngson - link to - http://www.nyphotographic.com/ Original Image: https://www.thebluediamondgallery.com/tablet/c/customer-loyalty.html